We prioritize fast and efficient delivery. Here’s what you can expect:

US Shipping :

• Processing Time: 1-3 Business Day Processing (Our warehouses are closed on weekends)
• Shipping Time: 2-4 business days (Monday - Friday)

Canada Shipping:

• Processing Time: 1-3 Business Day Processing (Our warehouses are closed on weekends)
• Shipping Time: 10-14 business days (Monday - Friday)

Other Countries:

• Shipping Time: It varies depending on the destination. For details, message us.

We strive to ensure your order reaches you as quickly as possible, minimizing any wait time.

Your security is our top priority. Shop with confidence knowing that every purchase on our site is protected. We employ advanced encryption technology to keep your personal and financial information safe at all times. Additionally, we are a registered trademark in the United States and have sold over 10,000 units across the country, earning the trust of our customers nationwide.

The hose is 78 inches (2 meters) long, which is sufficient for most daily needs! Plus, you can cut it to your desired length for added convenience.

Inside diameter of the drain hole: 1 inch (2.5 cm)

Inside diameter of the hose: 0.6 inches (1.5 cm)

Retrona ships products within the contiguous United States. Orders can also be placed in Canada; however, shipping may take longer due to extended transit times and potential customs processing.

Absolutely! Once you place your order, you will receive an order number for reference. If you do not receive one within 24-48 hours, please contact us, and we’ll be happy to assist you.

If you need a replacement, simply message us, and we’ll be happy to send one your way—free of charge if you’re within the 30-day guarantee window!